Frequently Asked Questions
Answers to common questions about our spring water, ordering and wholesale.
Questions & Answers
Our spring water is sourced entirely from carefully selected Australian spring water sources, with a focus on purity, consistency and responsible sourcing.
We offer 350mL, 600mL and 1.5L bottles. The 600mL is currently available, while the 350mL and 1.5L are marked 'Coming Soon' — enquire for more info on availability.
Yes. We supply retailers, hospitality venues, corporate customers and distributors across our six Sydney delivery regions. Visit our wholesale page or contact our sales team for pricing and supply.
Head to our wholesale page and submit an enquiry, or contact us directly. Our team will guide you through the process and discuss supply arrangements.
Yes. Our PET bottles are 100% recyclable. We encourage all customers to recycle responsibly after use.
Orders are shipped across Australia, typically processed within 1–3 business days. Delivery times vary by location. See our Shipping & Returns page for details.
Contact us within 7 days of delivery with details and photos, and we'll arrange a replacement or resolution. See our Refund Policy for more.