Privacy Policy
How we collect, use and protect your personal information.
Last Updated: 23 September 2026
Hydro Genius is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the choices you have, in line with the Australian Privacy Principles under the Privacy Act 1988.
1.Information We Collect
We may collect personal information such as your name, business name, contact phone number, email address, delivery address and order details when you enquire, place an order, subscribe to our newsletter, or otherwise interact with us.
We may also collect non-identifying information about your visit, such as pages viewed and device type, to help us improve our website and services.
2.How We Use Your Information
We use your personal information to:
- Process and fulfil orders and enquiries
- Provide wholesale and distribution support
- Respond to your questions and requests
- Send updates and marketing communications where you have consented
- Improve our products, services and website
- Meet our legal and regulatory obligations
3.Information Sharing
We do not sell your personal information. We may share it with trusted service providers (such as delivery and payment partners) who help us operate our business, only to the extent necessary, and under obligations of confidentiality.
4.Data Security
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. However, no method of transmission over the internet is completely secure.
5.Your Rights
You may request access to, correction of, or deletion of your personal information, or opt out of marketing communications at any time by contacting us at info@hydrogenius.com.au.